Payment and Shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The delivery takes place within Germany and to the following countries: Belgium, Denmark, France, Austria, Switzerland, Lichtenstein, Netherlands, Luxembourg, Ireland, Italy, Spain, Portugal, Greece, Sweden, Finland, Poland, Czech Republic.

Dispatch shall not be made to the following foreign islands: Canary Islands, Greenland, Faroe Islands, Netherlands & French Overseas Territories.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We calculate the shipping costs for parcel shipping (shipping group A) as follows:
from 0.01 kg to 10.00 kg: 5,95 €
from 10.01 kg to 20.00 kg: 8.27 €
from 20.01 kg to 30.00 kg: 10,65 €
from 30.01 kg to 2500.00 kg: 15,41 €

For customer stoppers (shipping group C), shipping costs of €9.95 per piece will be charged.

In case of deliveries to the German Islands, an island surcharge of 14,28 € is charged on the dispatch costs.

If the dispatch involves bulky goods (Shipping group D), we calculate as follows:
from 0.01 kg to 4.99 kg: 14,16€
from 5.00 kg to 8.00 kg: 21,30€
from 8.01 kg to 20.00 kg: 24,87€
from 20.01 kg to 30.00 kg: 30,82€
from 30.01 kg to 40.00 kg: 35,58€
from 40.01 kg to 80.00 kg: 47,48€
from 80.01 kg to 500.00 kg: 59,38€

For delivery to German islands an island surcharge of 59,50 € will be added to the shipping costs.

Bulky goods are marked as such in the item description.

For lightbox and showcase shipping (Shipping group E and F) the following applies:
Dispatch free place of unloading until end of mainland within Germany


For delivery to German islands an island surcharge of 59,50 € will be added to the shipping costs.

The following applies to standard showcase shipments (Shipping group G):
from 0.01 kg to 2.00 kg: 34,51€
from 2.01 kg to 120.03 kg: 172,55€
from 120.04 kg to 160.04 kg: 255,85€
from 160.05 kg to 240.06 kg: 333,20€
from 240.07 kg to 280.07 kg: 422,45€
from 280.08 kg to 360.09 kg: 499,80€
from 360.10 kg to 400.10 kg: 583,10€
from 400.11 kg to 480.12 kg: 666,40€
from 480.13 kg to 560.14 kg: 749,70€
from 560.15 kg to 600.15 kg: 827,05€

For pure B2B showcase delivery in a 40t truck (no delivery to museums, schools, private customers & public administrations), a partial credit for shipping costs can be given for certain zip code areas. We will inform you of this in the order confirmation. For delivery to German islands an island surcharge of 59,50 € will be added to the shipping costs.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight (Shipping group A):

Austria, Belgium, Netherlands, Luxembourg, Denmark, Poland, Czech Republic:
Per 20 kg shipping weight 13,03€ will be charged.

France, Italy, Sweden, Finland:
Per 20 kg shipping weight 14,22€ will be charged.

Spain, Portugal, Irland, Greece
Per 20 kg shipping weight 17,79€ will be charged.

Switzerland, Liechtenstein:
from 0.00 kg to 2.00 kg: 18,90€
from 2.01 kg to 5.00 kg: 23,90€
from 5.01 kg to 8.00 kg: 27,90€
from 8.01 kg to 12.00 kg: 33,90€
from 12.01 kg to 16.00 kg: 39,90€
from 16.01 kg to 22.00 kg: 47,90€
from 22.01 kg to 24.00 kg: 49,90€
from 24.01 kg to 26.00 kg: 53,90€
from 26.01 kg to 28.00 kg: 56,90€
from 28.01 kg to 30.00 kg: 59,90€
from 30.01 kg to 40.00 kg: 79,90€
from 40.01 kg to 50.00 kg: 84,90€
from 50.01 kg to 100.00 kg: 94,90€
from 100.01 kg to 150.00 kg: 99,90€
from 150.01 kg to 200.00 kg: 119,90€
from 200.01 kg to 250.00 kg: 139,90€
from 250.01 kg to 300.0 kg: 159,90€
from 300.01 kg to 400.0 kg: 179,90€
from 400.01 kg to 500.0 kg: 199,90€

Parcel delivery according to Incoterms 2010 DDP. Shipping costs include transport and export/import customs clearance. Possible import duties and turnover taxes as well as third-party fees are not included.

If the dispatch to foreign countries involves bulky goods (Shipping group D), we calculate as follows:

Austria, Belgium, Netherlands, Luxembourg:
from 0.01 kg to 4.99 kg: 17,73€
from 5.00 kg to 8.00 kg: 18,92€
from 8.01 kg to 12.00 kg: 21,35€
from 12.01 kg to 16.00 kg: 22,73€
from 16.01 kg to 20.00 kg: 25,11€
from 20.01 kg to 30.00 kg: 35,58€
from 30.01 kg to 40.00 kg: 53,55€
from 40.01 kg to 50.00 kg: 65,45€
from 50.01 kg to 60.00 kg: 71,40€
from 60.01 kg to 70.00 kg: 77,35€
from 70.01 kg to 80.00 kg: 83,30€
from 80.01 kg to 100.00 kg: 89,25€
from 100.01 kg to 200.00 kg: 125,90€
from 200.01 kg to 300.00 kg: 141,61€
from 300.01 kg to 400.00 kg: 164,89€
from 400.01 kg to 500.00 kg: 188,31€

Swizerland, Lichtenstein:
from 0.01 kg to 4.99 kg: 39,90€
from 5.00 kg to 8.00 kg: 44,90€
from 8.01 kg to 12.00 kg: 49,90€
from 12.01 kg to 16.00 kg: 59,90€
from 16.01 kg to 20.00 kg: 79,90€
from 20.01 kg to 30.00 kg: 99,90€
from 30.01 kg to 100.00 kg: 119,90€
from 100.01 kg to 250.00 kg: 139,90€
from 250.01 kg to 300.00 kg: 159,90€
from 300.01 kg to 400.00 kg: 179,90€
from 400.01 kg to 500.00 kg: 199,90€

Bulky goods are marked as such in the item description.

For light boxes (Shipping group F) applies: 71,40€ per lightbox for shipping to Austria

For showcases (Shipping group E): 23,68€ per showcase order for shipping to Austria, Luxembourg, Netherlands, Belgium

Forwarding according to Incoterms 2010 DAP. The shipping costs include transport and export customs clearance. Possible import duties and turnover taxes as well as third-party fees are not included.

Items with different shipping groups cannot always be combined in one order. Please contact us in such a case.

Delivery periods

For goods customised according to customer requirements, the revised submission will be made within 10 days following conclusion of the contract, execution of the design work and delivery of the goods within 21 days following approval of the revised submission (with an agreed advance payment after the time of your payment instruction), unless otherwise specified in the respective quote.

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 5 days, for deliveries abroad within 2 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

The following payment options are available:

- Prepayment via bank transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment by invoice
- Payment via SOFORT [immediate transfer]
- Payment via Giropay
- Payment via Apple Pay
- Payment via TransferWise
- Payment via EPS-transfer
- Payment via iDEAL
- Payment by Bancontact

Further details on payment

As long as you make the prepayment , we will grant you 3 % early payment discount on the gross product value of the order.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

For the payment types Paypal, SOFORT, Giropay, Apple Pay, EPS, iDEAL, Bancontact and credit card a minimum order value applies at a value of 11,90€.

Our bank account:

Account holder: DELIGHT DISPLAYS
IBAN: DE39 8005 3572 0030 0025 04
BIC/SWIFT: NOLADE21DES
Bank name: Stadtsparkasse Dessau

In the case of transfers from abroad, all bank charges shall be paid by the customer.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.